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Your e-Mails

Dafydd Pugh Jacob's Orange Club Review	First-Things-First - Nicey, you and your website rock! Sadly Jacob's Club does not. I spent a good five minutes searching the isles of a leading supermarket to buy a pack of Fruit Jacob's Club today. Having searched high and low I finally found a variety "party pack" hidden away so that only a devotee of the Club could find them.  Sadly it did not contain the Fruit one but I thought I'd console myself with the Orange one instead, paid £1.99 and went merrily on my way. I got them back to the office and promptly sent an e-mail round inviting those that "Like a lot of chocolate on their biscuit.. etc." to come and have one (my generosity knows no bounds!).  Anyway courtesy of some barbaric ex-poly industrial design graduate (Git!), I am now the ashamed owner of 20 (after someone tried 1 the rest were shunned!) pathetic excuses for biscuits and am being blamed for shattering the fond memories of dozens of staff in my office.  As a rsult I am having to leave work on Friday under a Cloud now and shall never speak fondly of "Jacob's Club" ever again. How could they (Jacob's/Danone) and the Git get it so wrong? They have ruined an icon of a biscuit. I was so deeply upset by this that I telephoned the Customer Satisfaction line @ the Jacob's Bakery in Liverpool on 08081 449 454 to complain.  The lady on the telephone was very sympathetic and I pointed out that there was an entire office in Bromley that was appalled at the sacrilegious destruction of the King of biscuits.  She said my comments would be passed on to the Marketing Dept (no doubt full of ex-poly graduates thinking up ways to make a Cream Cracker clash with Cheese) and I can only encourage, nay plead with other Club fans to keep up the pressure and make Jacob's see sense. Yours (with a cold cup of tea and 20 manky Club biscuits now). Daf, London
Clare Hall Asda Fruit Shrewsbury with Lemon Drizzle Review	Dear Nicey, My colleague has just given me positive proof that fruit Shrewsbury biscuits are available on GWR. I have the crumpled packaging, containing a few crumbs, of his favourite dunking-in-coffee early morning biscuit left from his journey into London from Swindon. Does the daily biscuit make the journey worthwhile? Best wishes, Clare Hall
	Nicey replies: Right. It must be me mixing up GNR and GWR.
Kristin	Dear Nicey and Wifey I've enjoyed reading all the emails that people have written about their kettles. However, with my environmentalists' banner flying, could I remind everyone that when you fill your kettle, you can save electricity and thus CO2 emissions by only filling it with as much water as you are actually going to use. It's amazing how many people fill up the whole thing for just one or two cups. It may sound like a small thing, but think how much water is needlessly boiled in the UK alone every day. It's rather the same principle as actually turning off your telly instead of leaving it on standby, as the government has lately been urging us to do. After all we have a long way to go to meet the reductions that Tony agreed to in the Kyoto Agreement. Yours sincerely, A former co-ordinator of Chichester Friends of the Earth
	Nicey replies: Well said.
Alison Copeland	Dear Nicey I had a jug kettle for donkeys' years that worked just fine, and was loyal and true. Then suddenly one day the little red ball got stuck and refused to tell me how much water was in the kettle. Nothing would budge it (believe me, I tried many things). Reluctantly, I had to buy a new one, a cordless jug kettle, but it's not the same. Maybe in about ten years' time I will love it as much as the other one. Love, Alison
Steve and Hilary	Well, we were using our trusty kettle for nearly 25 years before it expired.  We married in 1977 and were given a Russell Hobbs kettle as a pressie.  Our kettle moved with us from Surbiton to Cardiff to our present home, near Chepstow.  Occasionally, when I had nothing better to do, I would have a look at the element to see how it was fairing.  Much to my surprise, there was no limescale build up.  Any way, the years went by and, apart from occasionally boiling it dry, the kettle performed well.  We really didn't give the kettle much thought (well you wouldn't would you?) until we started planning the celebrations for our silver wedding.  It then occurred to us that within a few months our kettle was going to celebrate its own 25th anniversary!  Anxious that it should join us in our celebrations, I then became over fussy about its welfare, checking the element on a regular basis and looking for leaks.  Was that a build up of limecale to the weld by the spout?  Was this the first sign of a leak?  Sadly, it was, and the leak got bigger and bigger, until we could no longer use the kettle.  It expired just a few weeks before our anniversary.  RIP trusty old kettle.  Truly amazing that the element should last so long. We now have a Kenwood.  It is flimsy compared to the previous kettle and I don't see it lasting to our golden wedding. Steve & Hilary
	Nicey replies: What a lovely tale of a distinguished old Russell Hobbs. I'm sure its that good Welsh water that contributed to your kettles splendid service record. I don't need to tell you that Wales specialises in water, acting as a large welsh shaped rain gathering device. Of course much of the rain was originally intended for keeping Ireland in its permanently wet state but at the last minute scooted round the bottom of Cork and headed up the Bristol channel towards the lucky Welsh.
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