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Your e-Mails

Steve and Hilary	Well, we were using our trusty kettle for nearly 25 years before it expired.  We married in 1977 and were given a Russell Hobbs kettle as a pressie.  Our kettle moved with us from Surbiton to Cardiff to our present home, near Chepstow.  Occasionally, when I had nothing better to do, I would have a look at the element to see how it was fairing.  Much to my surprise, there was no limescale build up.  Any way, the years went by and, apart from occasionally boiling it dry, the kettle performed well.  We really didn't give the kettle much thought (well you wouldn't would you?) until we started planning the celebrations for our silver wedding.  It then occurred to us that within a few months our kettle was going to celebrate its own 25th anniversary!  Anxious that it should join us in our celebrations, I then became over fussy about its welfare, checking the element on a regular basis and looking for leaks.  Was that a build up of limecale to the weld by the spout?  Was this the first sign of a leak?  Sadly, it was, and the leak got bigger and bigger, until we could no longer use the kettle.  It expired just a few weeks before our anniversary.  RIP trusty old kettle.  Truly amazing that the element should last so long. We now have a Kenwood.  It is flimsy compared to the previous kettle and I don't see it lasting to our golden wedding. Steve & Hilary
	Nicey replies: What a lovely tale of a distinguished old Russell Hobbs. I'm sure its that good Welsh water that contributed to your kettles splendid service record. I don't need to tell you that Wales specialises in water, acting as a large welsh shaped rain gathering device. Of course much of the rain was originally intended for keeping Ireland in its permanently wet state but at the last minute scooted round the bottom of Cork and headed up the Bristol channel towards the lucky Welsh.
Andreas Kissel Lidl's Choco Softies Review	hi there, In addition to your biscuit review about "mini dickmanns" and your plea for more information about "super dickmanns" i'm happy to help. Please sit down and hold your breath for a bit because i'd like to present to you the: "super dickmanns - dicker meter" (meaning "big metre"). hopefully someone will get them on a plane for you soon. best regards from germany - not only the country of schnitzel and beer, but also "super dickmanns". yours andreas kissel
	Nicey replies: Andreas, The whole German nation should be very proud indeed of what they have achieved here, please pass on Wifey and I's warmest regards to them.
Naomi Archer	Hello Nicey and Wifey, Just thought I'd drop you a line to let you know about the excellent tea, cakes and sitting down that we had today at work as part of the Macmillan fundraising effort.  Some hard-working employees of Devon County Council were up late last night, baking all kinds of delicious cakes, buns, and fairy cakes (all with wings stuck in the butter icing on top - ref earlier debates on your site), and the resulting tea, cake and sit-down fest has been a wonder to behold.  Don't worry, council tax payers, we made sure all the school buses and meals on wheels were going OK before we began the sitting down.  All the best, Naomi Archer
	Nicey replies: Very good. We just back from our local one, which had a lovely spread too. Mind you my homemade ginger nuts were perilously close to a plate of pink wafers.
Jonathan Smith	Hello Nicey, Reading your intro to the recent Kettle feature, you wondered whether anyone was still using the same kettle after twenty years of good service. Well not quite, but I have been using my Rowenta Express for 19 years and 5 months and it shows no signs of giving up. I got it as an eighteenth birthday present from my Auntie Margaret and Uncle Rex just before I left for university. I will be 38 next April, making it 20 years for the kettle. It is still working perfectly, never blown a fuse, the red indicator ball is still doing its stuff correctly, and the inside is clean and not scaled at all. I still think the design looks ok, infact it looks nicer than some of the modern space-age curvy appliances on sale now. I bet my Auntie and Uncle have no idea that their present is still being used every day. I must get round to thanking them sometime! Jonathan Smith, Birmingham, UK
	Nicey replies: Yay! A Rowenta Express, we used to have one of those for years as well. Mind you our hard water finally killed it. You could tell when it needed descaling because its red float went white and refused to float.
Gareth Evans	Having chanced upon these biscuits over a drink at work - we had some heated discussion about the pronunciation, and the derivation, of the name. We noted that you have this listed as an FAQ on the website - but that the answer is somewhat unsatisfactory. With this in mind, we set about some research in a desperate attempt to avoid our afternoon's work based activities. The results were surprising. A quick straw poll revealed that the general public opted for the nice pronunciation (as opposed to the 'neice' pronunciation - as in the city in France). Further investigation involved contacting Fox's biscuits, and Sainsbury's customer service…please see attached e-mail. As it turns out - they should be called 'neice' (as in the place in France) - but no-one really knows why they were named after the town. Is there any chance that you could shed further light - as our search for an answer has now been ongoing for about a week - and we feel it is becoming detrimental to our work!! Kind regards. Gareth Thank you for your e-mail. Nice biscuits have been a family favourite since 1922. Named after the city in the south of France, Nice biscuits were considered to be a sophisticated treat to have with morning or afternoon tea, pronounced as in the city. I hope this is helpful Kind regards, Denise Dunn Sainsbury's Customer Services ---- Dear Sir, Thank you for your enquiry.  Our Nice biscuits are pronounced 'Nice' as in France.  The only suggestions that I have had are that someone decided on the name after a holiday in the South of France.  However, we cannot be sure that this is the case. YOURS SINCERELY JILL LISTER (MS) CONSUMER CARE ADMINISTRATOR
	Nicey replies: Right first things first you need to settle down a bit. Nice biscuits can most likely be attributed to Huntley and Palmers back in their heyday between the wars. Back then they made about 400 different sorts of biscuits so its hardly surprising some of the names are a bit random. Perhaps the desiccated coconut was seen as evocative of the palm trees of the Côte d'Azur. Due to the fact that nobody in France has ever heard of them then I think its perfectly fine to pronounce them as 'Nice' as in Ice, I enjoy the irony. Much of the reasoning behind biscuit naming is unknown, lost to the mists of time, so don't loose too much sleep over it.
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